Straight answers.

Judge it yourself: call the demo line right now and play a customer. That is the exact receptionist your callers would get.

Every call is recorded, transcribed, and texted to you, so you are never guessing what your callers heard. If the voice does not clear your bar, do not buy it.

Instant human escalation. The receptionist tells the caller a person will follow up, captures the callback details, and alerts you immediately with the transcript. You can also take over any live thread from the dashboard in one tap; the agent goes silent until you hand it back.

No. It never diagnoses a pest, never recommends a treatment, and never quotes chemicals. It records what the caller reports, states your published price ranges, and books your licensed inspector for the exact answer.

That is by design, not caution theater. Under state pest-control licensing rules, identifying infestations and recommending treatments are licensed activity. The receptionist stays inside the clerical lane: take information, quote published ranges, book appointments. Your license does the rest.

They are yours. Every call is recorded and transcribed, delivered to you by text and email the moment the call ends, and kept in your dashboard. The privacy policy covers handling in full.

Generalist receptionists answer for every industry at once. PestLine AI is built only for pest control: booking logic runs pest by pest, urgent jobs get triaged like a dispatcher would, and the plan is flat instead of per-minute or per-call. On a pest control call, the specialist wins.

The honest side-by-side: why pest-specific beats generic.

PestLine AI is operated by Flair Technologies Ltd, registered in England and Wales. It is a fully managed platform, and pest control is the whole product. The full facts are on the about page.

Yes. An AI receptionist picks up in seconds, any hour, in your company's name, runs your intake questions, quotes your published price ranges, and books the appointment or takes a message. The full walkthrough, first ring to booked inspection, is on how it works.

Seconds, on every call, at every hour. There is no hold queue and no voicemail handoff unless you configure one.

Both get answered. The receptionist is software, so simultaneous calls are answered simultaneously: no busy signal, no queue, no swarm-season pileup.

That is the point. 1 in 4 pest control sales calls comes in after hours or on weekends, and fewer than 3% of callers sent to voicemail leave a message. PestLine AI answers at 2am the same way it answers at 2pm, and urgent jobs still wake your phone with an alert.

The sourced numbers live on the statistics page.

Yes. The same receptionist that answers your phone answers the chat widget on your website: instant replies, any hour, in your company's name. It asks the same qualifying questions, quotes your published ranges, and books the inspection or takes the message, whichever booking mode you set. It is answering this site right now, at the bottom of the page.

Yes. Texts to your PestLine AI number get answered in your company's name, and every call becomes a job card delivered to your team by text and email the moment it ends.

The structural pest catalog: ants, roaches, spiders, termites, bed bugs, rodents, wasps and stinging insects, mosquitoes, wildlife, and WDI report requests for real estate closings. It qualifies what the caller reports, what they are seeing, where, and for how long. It never diagnoses; that is your licensed inspector's job.

Yes, as holds on your calendar, decided by pest: inspection-first for termites, bed bugs, and wildlife, direct-to-treatment for jobs like a wasp nest. You choose whether bookings auto-confirm, wait for your one-tap approval, or stay message-only.

Yes. Keep your number and forward to PestLine AI always, after hours only, or only when you do not pick up. Your number stays on the trucks and the door magnets.

Yes. Commercial callers get qualified like any other lead, and a commercial site with customers on it is flagged urgent with an immediate alert to your phone.

No. The value is the calls nobody is answering today: after hours, weekends, swarm season, both trucks out. Those callers do not leave voicemails; they ring the next company. Most owners keep their people and put PestLine AI behind them in missed-call-only mode, or on the hours nobody covers.

It earns its keep by booking jobs you were losing, not by cutting payroll. The recordings make that provable: you can see every booking it caught.

A structured job card, on every call:

• Caller name and callback number
• Property address and service-area check
• The pest: what they are seeing, where, and for how long
• Urgency tier, with an immediate alert on same-day jobs
• The booked appointment as a hold on your calendar
• Full recording and transcript

Delivered by text and email the moment the call ends. Nothing gets re-keyed.

Yes. Missed-call-only mode: keep your number, answer the way you do today, and forward on no-answer. PestLine AI catches only what you miss, and every catch is recorded, transcribed, and provable, so you can see exactly which jobs it booked that you would have lost.

No. Booking is a setting you own, not a mandate. Book it automatically, hold every booking for your one-tap approval, or have it just take a message so your team calls back and schedules. Same receptionist in every mode, and you can change it from your dashboard whenever you want.

That is the build. It answers in your company's name, uses your greeting, your service area, your price ranges, and the voice you pick, and it follows your rules on what it says and never says. You hear it and adjust it before it ever takes a live call.

No. Job cards arrive by text and email, and bookings land as holds on your calendar. Your office confirms in one tap, in whatever system you already run.

PestLine AI is one flat monthly plan: every call, every minute, phone, website chat, and SMS, with no per-minute caps and no setup fee.

Metered services bill by the minute or the call, so the bill peaks in swarm season, exactly when you can least watch it. The flat plan does not notice the season. What one answered call is worth, and what answering costs today, is on pricing, and we walk you through the plan on a quick call.

There is a card-on-file trial: PestLine AI answers your real line before the plan ever starts, so you judge it on real calls. Cancel during the trial and you owe nothing further.

A routine one-time job runs $188 to $369. A quarterly plan customer is worth $480 to $800 a year, and a termite or bed bug job runs $1,000 to $4,000. Missed callers rarely leave voicemail; they ring the next company. More sourced industry numbers are on the statistics page.

Month to month. The receptionist is one flat monthly plan: no per-minute caps, no setup fee, cancel anytime. No annual agreement, no clawback clauses. (The optional Growth add-on prices separately, setup fee included.) Book a demo and we will walk you through pricing.

Days, not weeks. We build your receptionist from your website, service area, and published prices, you audition it and adjust the wording, then it goes live on your line.

Always. You audition your own receptionist before it answers a single customer, and the public demo is live right now: talk to it in your browser or have it ring your phone, and try to stump it.