An AI receptionist for pest control companies that run PestPac.
Yes, a PestPac office can put an AI receptionist on its phones today. PestLine AI answers every call in seconds in your company's name, qualifies the pest, triages urgency, and books the right appointment by pest type. It works alongside PestPac: every call reaches your office as a job card by text and email, with the recording and transcript behind it, and every booking lands as a hold on your Google Calendar. Your office enters the job in PestPac from the card, the way it enters any call today.
What reaches your office from every call.
- Caller name and callback number
- Property address and service-area check
- The pest: what they are seeing, where, and for how long
- Urgency tier, with an immediate alert on same-day jobs
- The booked appointment as a hold on your Google Calendar
- Full recording and transcript
Delivered by text and email the moment the call ends, and kept in your dashboard. Your team reads the call without replaying it.
Who does what.
Intake
PestLine AI: Name, number, address, service-area check, the pest, urgency.
Your office, in PestPac: Nothing to retype: it is all on the job card.
The customer
PestLine AI: Captured on the job card, with the recording and transcript.
Your office, in PestPac: Found or created in PestPac by your team.
Scheduling
PestLine AI: Books by pest as a hold on your Google Calendar, holds it for one-tap approval, or takes a message: your setting.
Your office, in PestPac: Confirms the booking and schedules the service in PestPac.
Urgent jobs
PestLine AI: Flagged same-day, with an immediate alert to your phone.
Your office, in PestPac: Dispatched the way you dispatch today.
The record
PestLine AI: Recording, transcript, and job card on every call, in your dashboard.
Your office, in PestPac: Service history, routes, and billing stay in PestPac.
PestLine AI does not connect to PestPac: it never reads from or writes to your PestPac account. Nothing about your PestPac setup changes on day one.
Pick the booking mode that fits a PestPac office.
If your routes live in PestPac, two modes keep your office in charge of the schedule: hold every booking for one-tap approval, or have it take the message so your team calls back and schedules. Or let it book automatically: routine work auto-confirms, and it still checks with you on big or unusual jobs. Change the mode from your dashboard whenever you want.
A bigger PestPac office with a CSR team?
PestLine AI takes the calls your CSRs cannot reach: every line busy, lunch, after close, weekends, and swarm days. Offices taking more than 20 calls a day get a custom plan.
Running FieldRoutes or Jobber?
FieldRoutes and Jobber get more: a built-in hand-off writes the lead into your account when the call ends.
The PestPac questions owners ask.
Is there an AI receptionist for pest control companies that use PestPac?
Yes. PestLine AI is built only for pest control and works alongside PestPac today: it answers phone, website chat, and SMS 24/7 in your company's name, qualifies the pest, books by pest type, and alerts you on urgent jobs. Nothing about your PestPac setup has to change.
Does PestLine AI integrate with PestPac?
It works alongside PestPac rather than connecting to it. Every call arrives as a job card by text and email with the recording and transcript, and every booking lands as a hold on your Google Calendar, so your office enters the job in PestPac from the card.
What does my office do with each call?
Reads the job card and enters the job in PestPac. The card carries the caller's name and number, the address, the pest, the urgency, and the booked time, with the recording and transcript behind it, so your team reads the call without replaying it.
Will it book onto our PestPac routes?
Bookings land as holds on your Google Calendar, and your office schedules the route in PestPac. To have a person place every job, hold every booking for one-tap approval or have it take the message.
Can we keep our phone number?
Yes. Keep your number and forward calls to PestLine AI always, after hours only, or only when you do not pick up.
We have a CSR team. Does it fit a bigger PestPac office?
Yes. It takes the calls your CSRs cannot reach: every line busy, lunch, after close, weekends, and swarm days. Offices taking more than 20 calls a day get a custom plan.
What does it cost?
PestLine AI comes as one monthly plan: the AI receptionist answering phone, website chat, and SMS 24/7, with the full CRM included. It is priced to each company and never billed per minute, month to month. Offices taking more than 20 calls a day get a custom plan.
Keep going.
PestPac is a trademark of its owner. PestLine AI is an independent product and is not endorsed by or affiliated with PestPac.
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