Help with the app.
The PestLine AI app is for the people who run the work: technicians in the field, office staff and owners. If something isn’t working, a real person reads every message and replies, usually the same business day.
Send us a message
Or email hello@pestlineai.com. A screenshot helps.
Common questions
I can’t sign in
Sign in with the email address your company added you under. The app emails you a sign-in code, or you can choose to use a password instead if you set one. If no code arrives, check spam, then ask your company’s owner or office to confirm your email on their Team page.
My changes haven’t shown up in the office
The app keeps working without signal and uploads your changes when the phone is back online. Open the app somewhere with a connection and give it a moment. If something still looks missing, write to us with the customer and the time and we’ll look.
I work for more than one company
Each company adds you separately. After you enter your email, the app asks which company you want to sign in to.
I’m an owner with a billing or account question
Sign in to your dashboard for your plan and invoices, or email us and a real person will sort it out.
Your account and data
- Delete your account: how to delete your app account in the app or by email, and what your company keeps.
- Privacy policy: what we collect and how it is handled.
- Terms of service
Not using the app yet and want to talk to us about PestLine AI? Contact the team.